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Terms & Conditions

1. Introduction

Welcome to Diastral Web Solutions. These Terms & Conditions govern your use of our website and the services we offer. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please refrain from using our website or services.
 

2. Services Provided

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Diastral Web Solutions offers digital services including but not limited to:

  • Website Design 

  • Website Development

  • Digital Business Analysis

  • SEO (Search Engine Optimisation)

  • Digital Marketing 

  • Digital Business Consultation
     

All services are subject to availability and tailored to client specifications following consultation.
 

3. Client Responsibilities

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To ensure efficient project delivery, clients are responsible for:

  • Providing complete and accurate information.

  • Responding to requests or approvals in a timely manner.

  • Supplying any content, logos, or media needed for the project.
    Failure to provide timely input may delay project timelines and final delivery.
     

4. Payments

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  • All quotes are valid for 14 days unless stated otherwise.

  • A 50% upfront payment is required before any work begins.

  • The remaining balance is due upon final approval, before the project goes live or is handed over.

  • No refunds are provided once work has commenced.
     

5. Intellectual Property

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  • Final website designs, graphics, and content (once paid in full) become the client’s property.

  • Diastral retains the right to showcase the project in its portfolio unless the client requests otherwise in writing.

  • Any third-party software, plugins, or media used remain under their respective licenses.
     

6. Revisions & Changes

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  • Projects typically include up to 2 rounds of revisions. Additional revisions may incur extra charges.

  • Significant scope changes after agreement may lead to revised pricing and timelines.
     

7. Liability Disclaimer

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Diastral Web Solutions is not liable for:

  • Any damages resulting from site downtime, security breaches, or hosting issues outside our control.

  • Client misuse or alterations made after project handover.

  • Ranking drops, loss of traffic, or revenue unless due to proven negligence from our team.
     

8. Third-Party Services

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Diastral may use third-party tools or integrations (e.g., Google Analytics, email marketing platforms). Clients are responsible for reviewing and complying with those third-party terms.
 

9. Privacy & Data

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We value your privacy. Information collected via this website or during a project is handled in accordance with our Privacy Policy. By using our services, you consent to this data handling.
 

10. Termination

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  • Either party may terminate a project with written notice.

  • If terminated mid-project, the client will be billed for work completed up to that point.

  • No refunds for deposits or work already delivered.
     

11. Changes to These Terms

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Diastral Web Solutions may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
 

12. Governing Law

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These terms are governed by the laws of the Republic of South Africa. Any disputes arising will be handled in accordance with South African legal procedures.
 

Contact Us

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If you have any questions about these terms, feel free to contact us:
info@diastralws.co.za
Based in South Africa, serving clients worldwide

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